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Our Medical Professionals
1. How do I book an appointment?
You can book an appointment directly through our online booking form, by calling our reception desk, or by visiting the hospital in person.
2. What services do you offer?
We provide a wide range of healthcare services, including general consultations, diagnostics, laboratory tests, imaging, specialist care, preventive health checks, health education, promotion and counseling, as well as emergency services.
3. Do you accept insurance?
Yes, we partner with several leading health insurance providers. Please contact our front desk or check our insurance partners list to confirm if your plan is accepted.
4. What should I bring to my appointment?
Please bring a valid ID, your insurance card (if applicable), any referral notes, and previous medical reports or test results related to your condition.
5. Do you offer same-day appointments?
Yes, we accommodate same-day appointments whenever possible, especially for urgent medical needs. Availability depends on the doctor’s schedule.
6. How can I reschedule or cancel my appointment?
To reschedule or cancel, please contact us at least 24 hours before your scheduled time, either through our online system or by calling our reception.
7. Do you provide telemedicine services?
Yes, we offer secure online consultations with our doctors for patients who prefer remote care or cannot visit the hospital physically.
8. How do I get my test results?
Test results are shared securely through our patient portal, via email, or you may collect them in person at the hospital. Your doctor will also review and explain the results during your follow-up visit.
9. What safety measures do you follow?
Your safety is our priority. We follow strict infection-control protocols, regular sanitization, social distancing in waiting areas, and mandatory use of masks and gloves by staff.
10. What should I do in a medical emergency?
In case of an emergency, please call our emergency line immediately or visit our Emergency Department. If you are unable to reach us quickly, dial your local emergency number.
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